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Safety Coatings Warranty

EncapSulite Safety Lighting Products are warranted against defects in materials and workmanship. This warranty does not include transportation or handling costs.

WARRANTY FLUORESCENT SAFETY COATED LAMPS:

ENCAPSULITE ULTRAGUARD “FEP” HIGH PERFORMANCE SAFETY COATING

EncapSulite UltraGuard Label

EncapSulite Internationals UltraGuard “FEP” fluorescent safety coating is guaranteed for the published rated life of the lamp as listed on the lamp manufacturers website or lamp catalog. If the coating should turn yellow, crack, or otherwise fail before the end of the rated life of the lamp. EncapSulite will refund the full purchase price as shown on the invoice subject to the following conditions. Lamps may be used in open or closed “vapor tight” fixtures. The UltraGuard safety coating is for use with T5 / T5HO & long-life 24,000 hour plus T8 lamps.

  • The lamps must be used in ambient temperatures below 400°F.
  • UltraGuard coated lamps must not be used with defective ballasts or fixtures with defective wiring.
  • UltraGuard safety coated lamps may be used with low, normal or high power factor ballasts.
  • UltraGuard lamps must be used with lamp holders that provide adequate contact.
  • UltraGuard lamps must be used with the proper type of ballast to match the lamp type.
  • EncapSulite International reserves the right to inspect the site where a lamp safety coating failed.
  • UltraGuard lamps can be used with motion-sensor systems with time intervals of 20 minutes or more.
  • This warranty does not apply if the merchandise has been damaged by accident, misuse, application beyond that stated. No other warranty is expressed or implied. EncapSulite International is not liable for consequential damage or costs.

ENCAPSULITE PROGUARD PC SAFETY COATING

EncapSulite ProGuard Label

EncapSulite Internationals ProGuard PC fluorescent safety coating is guaranteed for one year from the date of sale. EncapSulite will refund the prorated purchase price adjusted to the invoice subject to the following conditions. ProGuard PC safety coated lamps must be used in open fixtures only. Not for use in enclosed fixtures (vapor tight - waterproof - IP65 or troffers).

  • The lamps must be used in ambient temperatures below 135°F.
  • The ProGuard safety coating is not for use with T5 / T5HO lamps.
  • The ProGuard safety coating is not for use with T8 lamps with a rated life in excess of 24,000 hours.
  • ProGuard coated lamps must not be used with defective ballasts or fixtures with defective wiring.
  • ProGuard safety coated lamps must be used with low or normal power factor ballasts.
  • ProGuard safety coated lamps must not be used high power factor ballasts.
  • ProGuard lamps must be used with lamp holders that provide adequate contact.
  • ProGuard lamps must be used with the proper type of ballast to match the lamp type.
  • EncapSulite International reserves the right to inspect the site where a lamp safety coating failed.
  • ProGuard lamps can be used with motion-sensor systems with time intervals of 20 minutes or more.
  • This warranty does not apply if the merchandise has been damaged by accident, misuse, application beyond that stated. No other warranty is expressed or implied. EncapSulite International is not liable for consequential damage or costs.

Acceptable cleaning agents for safety coated fluorescent lamps: Mild soap or detergent and warm water, using a soft cloth or sponge. Contact EncapSulite for a (PROHIBITED CHEMICAL LIST).